Australian Mandatory reporting for service agents and technicians

Link to full article:

Mandatory reporting for service agents and technicians – Supplier bulletin.

“Suppliers of consumer goods and related services, including service agents and technicians, are required to report serious injury, illness or death associated with consumer goods. This requirement is known as ‘mandatory reporting’.” …

“Serious illness or injury means an acute physical injury or illness requiring medical or surgical treatment by, or under the supervision of, a qualified doctor or nurse.”